As Mimo evolves, we've made the decision to partner with a credit provider rather than continue developing credit capabilities in-house. From June, credit services will be offered by Triffin. Below you'll find answers to the most common questions about what this means for you.
May, 2026
Introducing Triffin
How do I register with Triffin?
Click here to register and begin onboarding with Triffin. As a regulated credit provider, Triffin is required to complete their own know-your-business (KYB) and underwriting process, this is separate from any onboarding you've completed with Mimo. We encourage you to do this as soon as possible, ahead of 31st of May.
What does the onboarding process for Triffin look like?
Create a Triffin account, connect key systems and apply for credit here (typically 5 mins)
Receive confirmation of Triffin credit facility with new Triffin credit agreement
Sign credit agreement and complete KYB onboarding (simple ID verification & short AML survey - typically 5 mins)
Upgrade Triffin account to credit subscription, funds will be available within 24 hours of completing the above.
Will I get the same terms with Triffin?
There is no guarantee that Triffin will offer exactly the same, but Triffin is motivated to offer all Mimo customers, and on terms that are as close to the Mimo terms as they can - taking into account Triffin's internal policies. Triffin was selected as credit partner based on their overall good fit with regards to product offering and terms.
How can I get in touch with Triffin?
Mimo Flex
What happens with Mimo Flex?
You can continue using Mimo Flex as normal until 31st of May. After that, Mimo Flex will no longer be available as a payment method within Mimo. Any outstanding balance will continue to be paid off the regular way, by direct debit, exactly as already agreed and planned.
What is my final draw date with Mimo?
Your final draw with Mimo is the 31st of May. By that date, you will need to have onboarded fully at Triffin platform in order to make any further drawdowns. Any balances with Mimo will be paid off the regular way just as agreed and planned.
How will my Mimo balance be paid off once I start drawing from Triffin?
The same way you always pay back to Mimo; a direct debt according to plan. No change. This means that it’s possible that you will have balance with both Mimo and Triffin simultaneously and may pay off balance to both Mimo and Triffin.
What about Mimo Pay?
Mimo Pay continues as normal. You'll still be able to process supplier payments using Pay by bank or Mimo Wallet, the only change is the removal of Mimo Flex as a payment method.
Information
Will Mimo share my information with Triffin to speed up my application?
Mimo will not share any information, unless you as a customer explicitly instruct us to do so. This is particularly important for anything that qualifies as personal data.
Any information you instruct Mimo to share with Triffin can lead to more tailored terms for you as a business. In general, a strong payment track record will reduce the risk for a new creditor such as Triffin, increasing the possibility for you to get better terms.
Will I need to provide a security agreement with Triffin?
Triffin has a legal obligation to do their own risk assessment of new customers and have their own policies for credit risk and underwriting. Those policies may or may not include security arrangements. However, Triffin has interests in making it as easy and smooth as possible for you to transition to their service and they will try to offer terms and conditions as close to what you have today as is possible.