Mimo connects with your accounting software (Xero, QuickBooks, or FreeAgent) to fetch supplier invoices and reconcile payments automatically. This is done through account mapping, which links your accounts in Mimo to those in your accounting system.
Missing invoices
If invoices aren’t showing in Mimo, the most common reasons are:
Accounting software isn’t connected correctly
Invoices don’t have the status Awaiting Payment in your accounting software
Check the connection under Settings > Integrations, and make sure the invoices are marked as awaiting payment before they can appear in Mimo.
Bank feed
Double-check that account mapping is set to Active under Settings > Reconciliation.
If you’ve disconnected your accounting software, the account mapping is automatically lost and needs to be set up again.
If there’s a broken Xero connection, the account mapping also needs to be re-established from the date the connection broke.
If you’re still having trouble, please reach out to support and we’ll help you.