As an accountant/bookkeeper, it’s easy to begin working with your clients on the Mimo platform. Here’s a quick overview of the two key points you and your client(s) may want to agree on to ensure a smooth and effective collaboration.

Accountants/bookkeepers and clients need to agree on which payment method the clients prefer for invoices and payroll. Mimo offers three different payment methods, each with specific details to consider:

Bank account via Open Banking allows the client to keep funds in their existing house bank but requires authorisation for each batch of payments. The accountant or bookkeeper will prepare payments and send them for client approval. The client will then authorise the payment batch through their bank’s system. Learn more about open banking here.

The Mimo Balance e.g., allows faster transactions by removing the need for bank authorisations, with two flexible options. First, the client can top up the wallet (e.g., monthly), giving the accountant or bookkeeper direct access to manage payments without needing further approvals. Alternatively, the accountant can top up the wallet while the client retains control by approving each payment via Mimo’s approval flows. This setup gives clients the choice between hands-off convenience or active oversight, depending on their preference.
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Mimo Flex allows clients to defer payments for 30 or 60 days. It’s unsecured and flexible, with no hidden fees—clients only pay for what they draw down. Once repaid, the full line is available again. To apply, the accountant can connect Xero for underwriting and the client’s bank account (read-only access) if granted permission. The client will need to approve the terms and conditions sent by email. Most clients begin without Mimo Flex and add it later if needed. Please note, Mimo Flex is only available to eligible businesses.

To ensure smooth future transactions, it’s recommended to make a £1 test transaction from the client’s Mimo Balance and add Mimo as a beneficiary in the client’s bank account. This step helps prevent any potential blocks or delays when processing payments through both Open Banking and Mimo Balance.
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Approval workflows let your client monitor and approve payments before submission. They receive an email notification to approve, reject, or edit payments directly in Mimo. You can add multiple approval layers, allowing payments to go through internal reviewers on your team before reaching the client. If multiple client contacts need to review payments, this can be configured as well. Coordinating with your client on their preferred approval process ensures smooth, timely payment handling.
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Determine if any rules apply, such as specific approvals required based on payment size or specific suppliers, and identify who needs to be involved in each scenario.
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Discuss with your client how often they’d like to review and approve payments. This could be daily, weekly, or another interval that best fits their operational needs.
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Set a clear timeline for completing approvals to keep payments on schedule and avoid delays in financial operations. Below is an illustration of five approval workflow setups, offering customisation options to match your client’s preferences for a streamlined and efficient process.