Cancel payroll payments

To cancel a scheduled payroll payment, go to Pay → Pending and locate the scheduled payroll payment. Click the row to open the payroll details. From there, select Cancel payroll payment. The payment will be cancelled immediately.

Note: Unlike supplier payments, payroll payments are uploaded files. If you cancel a payroll payment, the file is removed and you won’t be able to access it as a draft. To try again, you’ll need to upload a new payroll file.

If the scheduled payroll payment was sent for approval (either to a client or internally), you’ll also see the status updated to Cancelled in the Approvals tab. This confirms the payment was successfully cancelled.